Customer Service
Become a customer service professional in 16 weeks!
Customer Service is a diverse and dynamic industry full of interesting and lucrative employment paths including retail, government services, small business reception and many others.
This program prepares students for a wide variety of Customer Service roles, including Receptionist, Call Centre Associate, Retail Manager and Sales Associate,
Upcoming Start Dates: Continuous Intake
This program is Approved as a vocational program under the Ontario Career Colleges Act, 2005.
Program Details
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• Microsoft Office
• Customer service skills
• Inventory control
• Point-of-sale training
• Call centre training
• Business math
• Business communications
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Graduates of this comprehensive program may explore any number of career options, including retail, call centre, sales, government services, and other businesses in the service industry.
Career Options: Sales Associate, Retail Associate, Retail Manager, Salesperson, Cashier, Ticket Taker, Customer Service Representative, Receptionist, Other Elemental Service Occupations.
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• Ontario Secondary School Diploma, General Education Diploma or Mature Student Status
• Successful interview with the Registrar
Create your financial security by learning these valuable skills that are needed in every community! Financial Aid, including monthly payment plans are available.
Clerk, Customer Service in Ontario
This occupation usually requires a secondary school diploma or several weeks of on-the-job training.
NOC Code: 64409 | Source: www.jobbank.gc.ca